Frequently Asked Questions

1

Empay is a one of a kind payment ecosystem spearheaded by the Dubai Economic Department aligned with the vision of going cashless. This mobile application enables the user to make payments in different ways with ease. It is secure, flexible and easy to use. Make seamless payments with a tap of a button from anywhere in the world. Empay’s multi-functional ecosystem that travels with you built for your convenience.
2

  • Go to your Google Play store or App Store.
  • Search for the Empay app and download the app.
  • Once the installation process is completed, you will be able to start using Empay on your device.
  • Launch empay app on your device and continue registering to empay.
3

Yes, the Empay app is freely downloadable from the Google Play Store and App Store.
4

The Empay digital wallet is unique as it is not just a wallet but an eco-system that connect banks, financial institutions, merchants and consumers to facilitate transactions, bringing comfort to the life of people in the UAE by fulfilling their daily, weekly and monthly payment needs.
The Empay wallet will be enabled not only for financial transactions but also for non-financial transactions, including identification and verification services which makes it highly unique from other wallets.
5

Convenience, ease & safety for all my transactions.

How it works

empay is a simple, smart, swift and secure digital way for faster payments.

HOW TO GET STARTED

HOW TO GET STARTED

EDUCATION FEES

EDUCATION FEES

UTILITY PAYMENTS

UTILITY PAYMENTS