Frequently Asked Questions
1
You can add your card to the Empay wallet either by scanning your card or by entering the card information manually.
You may be prompted to verify your identity by your bank through SMS, email or phone call.
Once done, you will see your digital card in Empay wallet.
You may be prompted to verify your identity by your bank through SMS, email or phone call.
Once done, you will see your digital card in Empay wallet.
2
You can add UAE issued debit cards to Empay. Added debit cards can be used to load funds to Empay card.
3
Yes. Although, sometimes the card issuer can limit the number of devices that a card is allowed to be register on. You can contact your card issuer for more information on this.
4
Please check your internet connection and the entered card details. If it still does not work, please call the Empay customer care.
5
You can add UAE issued debit cards to Empay
6
1.Login to Empay, Go to wallet.
2.Select the “Add Card” feature.
3.Enter your card information manually or scan the card.
4.In a few seconds, the card will be added and you will see a digital image of the card in your wallet. You are ready to make payments through Empay through this added card.
2.Select the “Add Card” feature.
3.Enter your card information manually or scan the card.
4.In a few seconds, the card will be added and you will see a digital image of the card in your wallet. You are ready to make payments through Empay through this added card.
7
In case you want to remove any card from the wallet, just go to your wallet.
Click on Remove card button. Select the Delete icon from the list of cards.
Click on Remove Card confirmation button.
Click on Remove card button. Select the Delete icon from the list of cards.
Click on Remove Card confirmation button.
8
You can add UAE issued debits cards to Empay. Added card can be used to load funds to Empay card and then Empay card can be used to make payments for all supported services from Empay app.
How it works
empay is a simple, smart, swift and secure digital way for faster payments.
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