Terms of Use

Terms & Conditions for Empay Customers

Empay Wallet Terms and Conditions for Customers

The following terms and conditions (“Terms of Use”) govern the use of Empay wallet available on compatible mobile devices of the customer from time to time.

Empay wallet is the mobile payment and digital wallet service created by Department of Economic Development (DED), Dubai  and executed by Emcredit Limited (A DED entity). This wallet enables the users to make contactless and remote payments using certain devices and cards registered on such devices.

These Terms of Use form a binding legal agreement between the Customer and Emcredit Limited- a DED entity (the “wallet provider”) and apply to the Customer and/ or anyone else the Customer authorizes to use the Cards within Empay wallet. Customer is requested to review the Terms of Use carefully before adding or using any card with Empay wallet because, by doing so, the Customer agrees to be bound by the Terms of Use.

Empay wallet features may vary based on your Device model and Card, and may change from time to time.

Emcredit may update these Terms and conditions from time to time. If you access or use Empay wallet in any way after these Terms of Use have been updated, you will be deemed to have unconditionally consented and agreed to such updates.

Managing cards in Empay wallet
Privacy, Security and Liability
Suspension and Termination
Empay Liability for Empay wallet
Communication policy

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